Contact
Last updated: 04 November 2025
If you have any questions, feedback, or run into issues with downloads or installation,
please email us. We usually reply within 24–72 hours (English).
Primary:
contact@prosoftdownloads.com
Quick compose:
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Before writing about download or install issues, please read any instructions included on the page.
If the problem persists, include as much detail as possible in your email: the exact page URL, OS
and version, browser, steps taken, and any error messages or screenshots.
What to include for faster help
- Page URL of the download or article.
- Your OS and version (e.g., Windows 11 23H2, macOS 14.5).
- Browser and version (if it’s a web issue).
- Exact error message and steps to reproduce.
- Screenshots or logs (attach if possible).
Security or Vulnerability Reports
Found a security issue? Please do not disclose it publicly. Email us at
contact@prosoftdownloads.com
with the subject “Security Report – ProSoftDownloads”.
DMCA / Privacy
For copyright takedowns, please see our
DMCA Policy.
To learn how we handle your data, see our
Privacy Policy.
Important
- We cannot provide license keys, cracks, or activation help for third‑party software.
- Do not include sensitive personal information in your message.
- Attachments are accepted (screenshots/logs), but please scan files before sending.
Postal/Business (optional)
If you need a business contact or partnership inquiry, email us with the subject
“Partnership” and include your company details. We’ll get back to you as soon as possible.
This page is for general support and inquiries only.